Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

[Mic2904]

Hi,

i have seen a few similar posts regarding this issue but none with a fully working solution. 

It happened earlier today and realised Sports UHD was not available and when i swicthed to the extra UHD channel, the box 'told' its not possible.

Thought i simply change it back to UHD and 10 bit... but the box is telling me 10 bit aint possible. My TV is an LG CX1 which support HDR. I have an Apple TV and Xbox Series X connected and both use HDR.

I have completed a power cycle. Will later on switch the HDMI cable to be sure that aint a problem, although a cable doesnt stop working.

Any idea how to fix this? Its really annoying me.

Thanks

Markus

[GD1]

@Mic2904  Have you checked the HDMI Input on the TV has the correct setting for 10bit?  You'll need to refer to your TV's manual for the relevant settings to check.

[Chodley]

So it will let you select 2160p / 8bit?

[Mic2904]

Yes it does. 8 bit is no issue.

[Mic2904]

@GD1 Yes, checked that and all set as it should.

[Mic2904]

Ok... played around a bit and realised that when i switched my broadband earlier this year, i never reconnected my TV. Update completed and was able to enable 10 bit straight away.

I guess it seems it was my fault... well sort off. Anyway, will keep monitoring but fine for now.