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Discussion topic: Sky Q Box keep freezing and picture turns pink on screen afterwards

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This message was authored by RichSussex This message was authored by: RichSussex

Sky Q Box keep freezing and picture turns pink on screen afterwards

My Sky Q box keeps locking up after a short while from power reset.

I have tried a software firmware update by holding the front standby button on boot up but this has not fixed the issue.

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RichSussex
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This message was authored by RichSussex This message was authored by: RichSussex

Re: Sky Q Box keep freezing and picture turns pink on screen afterwards

Sorry meant to add after lock up it freezes on a pick screen and I have reset my TV too

This message was authored by Headcloudmonkey This message was authored by: Headcloudmonkey

Re: Sky Q Box keep freezing and picture turns pink on screen afterwards

Getting the same problem over the last few days. Was there a fix for it, or was it a new box?

RichSussex
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This message was authored by RichSussex This message was authored by: RichSussex

Re: Sky Q Box keep freezing and picture turns pink on screen afterwards

No fixes - Seemed to start when we swapped to EE!  Still not working after 3 box swaps.  Running on WIFI which isn't great

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