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Discussion topic: Sky Q Box giving intermittent Wifi

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This message was authored by JonathanHughes This message was authored by: JonathanHughes

Sky Q Box giving intermittent Wifi

We have our main sky Q TV box in a large livingroom. We also have a Sky broadband router and 3 sky Q mini boxes creating a sky wifi mesh across our house. 

 

Up untill recently this has worked extremly well. Recently in our large living room where the main sky Q Tv box is the wifi is very intermitnet - literelly on / off every few minutes. If you move to another room the wifi is great again 

 

Been on this site for half an hour and cant seem to find a phone number of chat function for Sky 😩, hopefully someone here can help 

 

Thanks in advance 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q Box giving intermittent Wifi

Posted by a Superuser, not a Sky employee. Find out more

@JonathanHughes wrote:

We have our main sky Q TV box in a large livingroom. We also have a Sky broadband router and 3 sky Q mini boxes creating a sky wifi mesh across our house. 

 

Up untill recently this has worked extremly well. Recently in our large living room where the main sky Q Tv box is the wifi is very intermitnet - literelly on / off every few minutes. If you move to another room the wifi is great again 

 

Been on this site for half an hour and cant seem to find a phone number of chat function for Sky 😩, hopefully someone here can help 

 

Thanks in advance 


@JonathanHughes You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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