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Discussion topic: Sky Q Box Lead to T.V is Broken

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This message was authored by BillieY This message was authored by: BillieY

Sky Q Box Lead to T.V is Broken

How can I replace the cable from the T.V to the Q Box? the connector to the the T.V has split off so now I can't use my sky Q Box.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q Box Lead to T.V is Broken

Posted by a Superuser, not a Sky employee. Find out more

It's a standard HDMI cable - available just about everywhere.

I am just another Sky customer and my views are my own
This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q Box Lead to T.V is Broken

Posted by a Superuser, not a Sky employee. Find out more

@BillieY wrote:

How can I replace the cable from the T.V to the Q Box? the connector to the the T.V has split off so now I can't use my sky Q Box.


Hi @BillieY 

They are just standard HDMI high speed cables.

Readily available from high street stores and the internet.

 

You dont need anything too expensive.

'Just make sure it is the length you need and a high speed version

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q Box Lead to T.V is Broken

Posted by a Superuser, not a Sky employee. Find out more

@BillieY 

 

Any 'high speed' HDMI cable of appropriate length is fine: the Amazon 'Basics' range meets all the technical specification for under £10 delivered.  There's no need to use a Sky-branded cable (although you'll find these on eBay) and don't get taken in by the marketing hype or in-store upselling for expensive products.

 

Make sure you remove any bits of the old cable from the HDMI port before trying to insert a new one: sometimes the shroud gets lodged in place.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
BillieY
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This message was authored by BillieY This message was authored by: BillieY

Re: Sky Q Box Lead to T.V is Broken

Thank you so much!

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