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Discussion topic: Sky Mini Box working in one room but not another

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This message was authored by Ducky147 This message was authored by: Ducky147

Sky Mini Box working in one room but not another

My sky mini box works great in one room. I have a second one and the programme I tune into freezes. I changed it to the room that does work and it works fine there. In the good room I have250mb download and the bad room 45mb download. Do I simply need a booster box? 

 

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This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Mini Box working in one room but not another

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Mini Box working in one room but not another

Posted by a Sky employee

Update - Spoken to Ducky147 about their technical issues

Thanks

Lisa - Sky Tech Team Expert
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