Sky F1 UHD / HDR feed stutter

[jezzer42]

I see a new version of Firmware is on the Panasonic website.

Version RS8141/3009 that adds Calman Calibration & improves System Stability,

Hopefully also fixes the stuttering in HLG HDR, but as yet I haven't been able to update to this version.

Keeping my fingers crossed.

[Tarrantino]

Yeah just seen. I'll try and see if it's available when I get back home later. 

[Tarrantino]

I can't get it yet. Think it took a few days last time. 

[Arek3]

Just got this email from Panasonic 

quote 

Thank you for your continued patience, I hope this email finds you well.

I'm happy to confirm that a new software update has been released today for your television (Version RS8141/3009).

Kindly let us know if you do observe an improvement after completing this procedure.

unquote

i will check later on if this is available and if it makes any difference 

[Tarrantino]

Well interestingly I emailed Panasonic the other day before the update. 

They've emailed today to say they're looking into it still. So I don't have much hope for this update. 

[Arek3]

So yesterday I finally got the software available, however it was not the version that Panasonic mentioned. I only got RS8138/2921.

I emailed Panasonic and this is what I had back

QUOTE

Thank you for reaching out and bringing this to our attention.

Version RS8138/2921 was released on Apr. 29, 2025. 

I can confirm that the latest software update version is indeed RS8141/3009. 

If the TV has issues locating the new update, you may try to power cycle the unit or even perform a factory reset. 

I look forward to hearing from you!

UNQUOTE

[Tarrantino]

---

@Arek3 wrote:

So yesterday I finally got the software available, however it was not the version that Panasonic mentioned. I only got RS8138/2921.

I emailed Panasonic and this is what I had back

QUOTE

Thank you for reaching out and bringing this to our attention.

Version RS8138/2921 was released on Apr. 29, 2025. 

I can confirm that the latest software update version is indeed RS8141/3009. 

If the TV has issues locating the new update, you may try to power cycle the unit or even perform a factory reset. 

I look forward to hearing from you!

UNQUOTE

---

Yeah mine flashed an update on Saturday, but the version never changed. I'll try a power cycle later and see then. Don't really want to factory reset but will do if I have to. 

[jezzer42]

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@Tarrantino wrote:

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@Arek3 wrote:

So yesterday I finally got the software available, however it was not the version that Panasonic mentioned. I only got RS8138/2921.

I emailed Panasonic and this is what I had back

QUOTE

Thank you for reaching out and bringing this to our attention.

Version RS8138/2921 was released on Apr. 29, 2025. 

I can confirm that the latest software update version is indeed RS8141/3009. 

If the TV has issues locating the new update, you may try to power cycle the unit or even perform a factory reset. 

I look forward to hearing from you!

UNQUOTE

---

Yeah mine flashed an updated Saturday but the version never changed. I'll try a power cycle later then and see then. Don't really want to factory reset but will do if I have to. 

---

Ditto, mine did a system components update on Saturday or Sunday but still hasn't updated to Version RS8141/3009.

I would hold off doing a factory reset for a few more days as the previous update , dated 29th April, didn't actually become available until 7th May, despite what it said on the Panasonic web site.

[Arek3]

So My TV has now downloaded that recent software update. I am now on RS8141/3009. 

HDR issue with screen stuttering is gone however now the screen goes blank (black) for half of a second. It happens every few minutes. So old problem replaced with a new one. 

I managed to record a video and sent to Panasonic. 

not sure how long it will take now ?

[Tarrantino]

Oh I had this originally back in December/January. I power cycled and removed the HDMI for a bit and then it disappeared. 

[Arek3]

I tried that but it didn't help. 
unolugged tv from mains for few minutes and unplugged HDMi cables. 

the issue is still there 

[jezzer42]

---

@Arek3 wrote:

So My TV has now downloaded that recent software update. I am now on RS8141/3009.

---

Interesting, my TV still thinks that  RS8138/2921 is the latest version and is up to date. Will try updating again in the morning.

[Chodley]

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@Arek3 wrote:

So yesterday I finally got the software available, however it was not the version that Panasonic mentioned. I only got RS8138/2921.

I emailed Panasonic and this is what I had back

QUOTE

Thank you for reaching out and bringing this to our attention.

Version RS8138/2921 was released on Apr. 29, 2025. 

I can confirm that the latest software update version is indeed RS8141/3009. 

If the TV has issues locating the new update, you may try to power cycle the unit or even perform a factory reset. 

I look forward to hearing from you!

UNQUOTE

---

You know in the pre-internet says, it became convention to just use the " symbol to delimit quoted text, a lot more elegant 😁

I hope this works, holding off on a TV upgrade thanks to this issue.

edit: oh a new issue, great

[Matt_C]

As others have said following the latest upgrade the picture no longer stutters. Now it just goes completely back every 30 seconds or so. Still unwatchable and very frustrating!

[Tarrantino]

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@Matt_C wrote:

As others have said following the latest upgrade the picture no longer stutters. Now it just goes completely back every 30 seconds or so. Still unwatchable and very frustrating!

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Is that just on UHD channels?