17 Jul 2023 12:06 PM
I recently started a new account and the Sky option on the TV when I switch on is shown as Sky Deutschland. Everything is English so not an issue in that respect but just wondered why it shows as that.
17 Jul 2023 01:00 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Monkey0310 Perhaps an image of the screen would show us more?
17 Jul 2023 01:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Monkey0310 Sounds like the TV itself is incorrectly identifying Sky Q as Sky Deutschland
There should be an option within your TV's menu to rename the HDMI input, you'll need to read your TV 's user manual to locate this option.
18 Jul 2023 08:51 PM
18 Jul 2023 08:53 PM
Posted by a Superuser, not a Sky employee. Find out more@Monkey0310 As advised you can edit the HDMI name within your TV menu.
18 Jul 2023 08:54 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Monkey0310
On the Q box
Try a Reset Settings in the Q box hidden menu. It may refresh the info.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
Resetting the settings will also reset:
Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.
18 Jul 2023 09:04 PM
Posted by a Superuser, not a Sky employee. Find out more
I queried that last year and was told that it was to do with the country of manufacture. It then changed to sky uk before reverting back to sky Deutschland.
18 Jul 2023 09:40 PM
Posted by a Superuser, not a Sky employee. Find out more
Managed to edit my Sky Deutschland hdmi settings on my lg uhd tv to Sky UK LTD so should be smething similar to edit yours via the tv remote
18 Jul 2023 10:03 PM
Posted by a Superuser, not a Sky employee. Find out more
Go to your home button on your lg tv whilst on the sky hdmi and toggle down and click home dash board
Top right you should see a cog then click that and it should allow you to edit that hdmi name
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