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This discussion topic has been answered Discussion topic: Sky Box no longer showing percentage of disk space available

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Message posted on ‎30 Oct 2025 12:36 PM

Sky Box no longer showing percentage of disk space available

The TV froze in the middle of playing back a recorded programme, no buttons worked on Sky Remote. Unplugged Sky box and plugged in again. That issue now solved, but in Recordings and Manage, I no longer have the percentage of disk space available so I can check what I need to delete. Can anyone help, please?

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Message posted on ‎30 Oct 2025 02:28 PM

Re: Sky Box no longer showing percentage of disk space available

@sammy1399 wrote:

The TV froze in the middle of playing back a recorded programme, no buttons worked on Sky Remote. Unplugged Sky box and plugged in again. That issue now solved, but in Recordings and Manage, I no longer have the percentage of disk space available so I can check what I need to delete. Can anyone help, please?

On Sky Q, there hasn't been a disk space in size for a very long time. It does show how much in a percentage what is being used. 

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This message was authored by: GD1

Message posted on ‎30 Oct 2025 12:40 PM

Re: Sky Box no longer showing percentage of disk space available

Posted by a Superuser, not a Sky employee. Find out more

@sammy1399  Which Sky Box?  Sky+HD or Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎30 Oct 2025 02:28 PM

Re: Sky Box no longer showing percentage of disk space available

@sammy1399 wrote:

The TV froze in the middle of playing back a recorded programme, no buttons worked on Sky Remote. Unplugged Sky box and plugged in again. That issue now solved, but in Recordings and Manage, I no longer have the percentage of disk space available so I can check what I need to delete. Can anyone help, please?

On Sky Q, there hasn't been a disk space in size for a very long time. It does show how much in a percentage what is being used. 

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This message was authored by: sammy1399

Message posted on ‎03 Nov 2025 09:01 AM

Re: Sky Box no longer showing percentage of disk space available

Thanks for your answer.

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