0

Discussion topic: Sky Atlantic says I need subscription

Reply
This message was authored by: NaW17

Sky Atlantic says I need subscription

I have Dky signature pack and have been watching Gangs of London On Demand. Today went to S3 Episode 5 and now says I need a subscription but I have been watching, contract runs to Feb 26. Anyone know why and how to fix/resolve? Thanks
Reply

All Replies

This message was authored by: nigea99

Re: Sky Atlantic says I need subscription

Posted by a Superuser, not a Sky employee. Find out more

@NaW17 wrote:
I have Dky signature pack and have been watching Gangs of London On Demand. Today went to S3 Episode 5 and now says I need a subscription but I have been watching, contract runs to Feb 26. Anyone know why and how to fix/resolve? Thanks

hi @NaW17 

 

 

If you do not have the HD add on then:

 

If it downloaded the next episode automatically (as it usually does) then it follows the download quality setting in:


Main Menu -> Settings -> Setup -> Preferences
so make sure that is now set t SD


(Please note this setting can only be set on the Main box)

Avatar for NaW17
Level 1 icon
Topic Author
This message was authored by: NaW17

Re: Sky Atlantic says I need subscription

Thank you.  After investigating my subscription I saw SkyHD ended 2 days ago.   Cheers 

Reply