@Cefnegf Check the HDMI cables are securely pushed in on both the TV & Box, for the Sky Deutschland message that is your TV showing that and can be edited within the TV's menus by using the TV's remote not your Sky Q remote.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
