Since sky q has been installed i cant get multi room. We dont have interent

[Michelle3333]

Hi, Since Sky Q was installed. I cant get multi room as our Internet is only 1mb. (The area I live in has bad Internet) 

How can I get sky in the other room with-out Internet? 

[Quoman7]

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@Michelle3333 wrote:

Hi, Since Sky Q was installed. I cant get multi room as our Internet is only 1mb. (The area I live in has bad Internet) 

How can I get sky in the other room with-out Internet? 

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Hi @Michelle3333 Click on the link Here to help with whats available to you.

[Michelle3333]

Sadly that doesn't help. That just helps if you have Internet or broadband in the house. But thank you  

[PandJ2020]

As you have Q then a mini box (and multiroom sub) will work.  It doesn't use your internet connection for the main box and mini to connect to each other.

[Michelle3333]

Sadly I was told you have to have Internet for th sky mini box to work. I did try and it doesn't work with-out Internet. 

[oj01]

I always believed that it needed a router and an internet connection to complete the initial setup. Once that's done it doesn't use the internet as such. 

Did Sky come and install Sky Q? 

[nigea99]

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@Michelle3333 wrote:

Sadly I was told you have to have Internet for th sky mini box to work. I did try and it doesn't work with-out Internet. 

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hi @Michelle3333 

Once it has been activated then you should not need an internet connection - but see the section on the link that @Quoman7 gave regarding it's restrictions.

Assuming it was properly activated on installation then I think your problem is just the connection between the mini & your main box.

It uses wifi although it can also (more reliably) use ethernet cables

it does need an active router but does not rely on that having a stable / good internet connection.

Is your router always on ?

Who is your internet provider (albeit poor) ? 

If it is not SKY then it will not use your home wifi but will use a wifi signal generated by the main box so it will depend on where all your boxes are located and any possible sources of interference

[Michelle3333]

That is so helpful. Thank you so much.