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Discussion topic: Since i moved i cant connect my sky in my bedroom. The remote control will not get me plast the sett

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This message was authored by Lesleyryan This message was authored by: Lesleyryan

Since i moved i cant connect my sky in my bedroom. The remote control will not get me plast the sett

My remote is not letting me set up sky

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This message was authored by oldfella This message was authored by: oldfella

Re: Since i moved i cant connect my sky in my bedroom. The remote control will not get me plast the

Posted by a Superuser, not a Sky employee. Find out more

@Lesleyryan wrote:

My remote is not letting me set up sky


Hi @Lesleyryan 

Assume this is a mini box.

First reboot the 

To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

If you had to press the Standby button (Amber led) on the mini to bring it on then;-


With the mininbox on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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