Since having a new sky box fitted 5 weeks ago the picture regularly pixelates. How can I fix this?

[Waynos+bald]

Since having a new sky box fitted 5 weeks ago the picture regularly pixelates. How can I fix this?

[nigea99]

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@Waynos+bald wrote:

Since having a new sky box fitted 5 weeks ago the picture regularly pixelates. How can I fix this?

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hi @Waynos+bald 

This should not ococur.

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish
https://www.sky.com/help/articles/sky-q-picture-problems