Since changing from BT Sports to TNT the HD channels don’t work

[Graeme771]

Since BT Sports changed to TNT my HD channels don't work 

[MightyQuinn]

Hi @Graeme771   Do you pay Sky or BT for your TNT on Sky subscription? Note, I would try a box power reboot if you haven't done so already.

[oldfella]

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@MightyQuinn wrote:

Hi @Graeme771   Do you pay Sky or BT for your TNT on Sky subscription? Note, I would try a box power reboot if you haven't done so already.

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Hi @Graeme771 

If you subscribe to TNT Sport through Sky (and pay Sky for your Subscription) then you can watch on Mini boxes (provided you have the necessary Monthly Multiscreen subscription). Also through Sky TNT Sport in HD is included.
If you pay BT directly for TNT Sports on Sky then to receive TNT Sport on Minis you need to pay BT’s monthly second box charge. One monthly charge covers all minis. Also to receive TNT Sport in HD there is an additional BT monthly charge when subscribing though BT.

[Graeme771]

The reboot didn't work, I do pay for it through sky 

[oldfella]

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@Graeme771 wrote:

The reboot didn't work, I do pay for it through sky 

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Hi @Graeme771 

You can pay BT for it through Sky as well.

Question is who do you pay BT or Sky ?

[Graeme771]

I pay for it through sky. I get TNT UHD but not HD🤷🏻‍♂️

[oldfella]

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@Graeme771 wrote:

I pay for it through sky. I get TNT UHD but not HD🤷🏻‍♂️

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Hi @Graeme771 

You still haven't answered the question .

We know you pay for it through Sky but who do you pay?

You can pay BT for it and get it through Sky

[Graeme771]

Apologies, I pay Sky for it

[oldfella]

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@Graeme771 wrote:

Apologies, I pay Sky for it

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No need to Apologise @Graeme771 

Its a common phrase

Paying Sky then you should get HD for TNT Sports

Best to contact Sky directly

[Graeme771]

Don't suppose you have a phone number for sky, they're not very easy to contact.

Thank you for your help, appreciate it 

[oldfella]

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@Graeme771 wrote:

Don't suppose you have a phone number for sky, they're not very easy to contact.

Thank you for your help, appreciate it 

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Hi @Graeme771 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home