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Discussion topic: Since an update, my Samsung TV no longer defaults to the Sky Q screen when I turn it on.

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This message was authored by LindaB7 This message was authored by: LindaB7

Since an update, my Samsung TV no longer defaults to the Sky Q screen when I turn it on.

Since an update, my Samsung TV no longer defaults to the Sky Q screen when I turn it on, it defaults to the TV home screen. If I turn it off then on again, the Sky page comes up as usual and everything works fine.  Any ideas?? Thanks

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This message was authored by Laing1 This message was authored by: Laing1

Re: Since an update, my Samsung TV no longer defaults to the Sky Q screen when I turn it on.

Posted by a Superuser, not a Sky employee. Find out more

@LindaB7 wrote:

Since an update, my Samsung TV no longer defaults to the Sky Q screen when I turn it on, it defaults to the TV home screen. If I turn it off then on again, the Sky page comes up as usual and everything works fine.  Any ideas?? Thanks


@LindaB7 have a look in your  TV settings and find the anynet+ setting check if its turned on as  this is what allows the Sky box to tell your TV to turn to the correct HDMI


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Totalwar2 This message was authored by: Totalwar2

Re: Since an update, my Samsung TV no longer defaults to the Sky Q screen when I turn it on.

Same thing happened to me had to go too LG setting to sort it out.

Sky Q Sky Moblie SKY BRING BACK NEVER MISS.
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