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Discussion topic: Since Sky Q installation, other TV’s in house have no signal

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This message was authored by: Skyq7

Since Sky Q installation, other TV’s in house have no signal

Sky Q was installed. Main box is working.

Digital TV's in other rooms no longer have any signal/snowy picture when switched on.

Sky Q technical advisors have not been able to help.

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This message was authored by: oldfella

Re: Since Sky Q installation, other TV’s in house have no signal

Posted by a Superuser, not a Sky employee. Find out more

@Skyq7 wrote:

Sky Q was installed. Main box is working.

Digital TV's in other rooms no longer have any signal/snowy picture when switched on.

Sky Q technical advisors have not been able to help.


Hi @Skyq7 

There is not any RF (terrestrial outputs ) on Sky Q so you will have lost the ability to use the Q box for RF out.

You will need to buy a simple powered aerial splitter to take the input from your terrestrial aerial and feed it to your main TV and also to the other Televisions.

Something like the following 

oldfella_0-1725913901317.png

 

 

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This message was authored by: Skyq7

Re: Since Sky Q installation, other TV’s in house have no signal

Thank you. I have had so many calls with Sky and not one adviser could offer any help. I'll try that 

This message was authored by: PandJ2020

Re: Since Sky Q installation, other TV’s in house have no signal

Posted by a Superuser, not a Sky employee. Find out more

You may be able to simply connect the RF in to the RF out connection that was previously in the Sky HD box.

 

Sky Q installers will not touch RF cables as part of the installation.  But as noted the Sky HD box had RF in and out connectors.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Skyq7

Re: Since Sky Q installation, other TV’s in house have no signal

Thanks for your help. I'll take a look and try that 

This message was authored by: p1ntplease

Re: Since Sky Q installation, other TV’s in house have no signal

Hello @Skyq7 

I have the same problem. Did the One For All work?

 

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