09 Sep 2024 09:28 PM
Sky Q was installed. Main box is working.
Digital TV's in other rooms no longer have any signal/snowy picture when switched on.
Sky Q technical advisors have not been able to help.
09 Sep 2024 09:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Skyq7 wrote:
Sky Q was installed. Main box is working.
Digital TV's in other rooms no longer have any signal/snowy picture when switched on.
Sky Q technical advisors have not been able to help.
Hi @Skyq7
There is not any RF (terrestrial outputs ) on Sky Q so you will have lost the ability to use the Q box for RF out.
You will need to buy a simple powered aerial splitter to take the input from your terrestrial aerial and feed it to your main TV and also to the other Televisions.
Something like the following
09 Sep 2024 09:38 PM
Thank you. I have had so many calls with Sky and not one adviser could offer any help. I'll try that
09 Sep 2024 09:56 PM
Posted by a Superuser, not a Sky employee. Find out moreYou may be able to simply connect the RF in to the RF out connection that was previously in the Sky HD box.
Sky Q installers will not touch RF cables as part of the installation. But as noted the Sky HD box had RF in and out connectors.
09 Sep 2024 10:00 PM
Thanks for your help. I'll take a look and try that
18 Sep 2024 11:13 AM
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