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Discussion topic: Signing in to hayu through sky app

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This message was authored by: Rhyssavwillow

Signing in to hayu through sky app

I made an account with hayu through sky app, was working fine but it signed me out. Now trying to sign back in but keeps saying it doesnt recognise my password/email. Assuming its the same as the sky login as insigned up through sky? But when i enter it doesnt work? Help! How can i reset if its not sending it to the email i used for sky? Or is the email and pass completely different to the sky one?

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This message was authored by: oldfella

Re: Signing in to hayu through sky app

Posted by a Superuser, not a Sky employee. Find out more

@Rhyssavwillow wrote:

I made an account with hayu through sky app, was working fine but it signed me out. Now trying to sign back in but keeps saying it doesnt recognise my password/email. Assuming its the same as the sky login as insigned up through sky? But when i enter it doesnt work? Help! How can i reset if its not sending it to the email i used for sky? Or is the email and pass completely different to the sky one?


Hi @Rhyssavwillow 

If you have set up a Hayu account then when you log in you would need to use whatever Email and password you used to setup the account on the Hayu website.  This doesn't have to be the same as the Sky sign in.  You wouldn't have been able to set up an account unless you entered an Email and password.

 

 

 

This message was authored by: Nick0307

Re: Signing in to hayu through sky app

I Am having the same issue and tried all of my email accounts and not getting a password reset option, what did you do?

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