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Discussion topic: Signal ok and router working but sky box won’t connect . Been through online help and reset and unpr

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This message was authored by Vicky28 This message was authored by: Vicky28

Signal ok and router working but sky box won’t connect . Been through online help and reset and unpr

pressed the WPS button repluggrd in phone cable. Router working for other equipment 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Signal ok and router working but sky box won’t connect . Been through online help and reset and

Posted by a Superuser, not a Sky employee. Find out more

@Vicky28 wrote:

pressed the WPS button repluggrd in phone cable. Router working for other equipment 


Hi @Vicky28 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?.

 

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