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Discussion topic: Sick of this rubbish out of date hardware

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This message was authored by: gixer800

Sick of this rubbish out of date hardware

All i want is a solid convection that runs a smooth picture reliably.

The last 4 years my 'sky' tv has a rubbish picture but netflix etc... all excellent.

Then i have to reconnect my mini boxes every other day and it needs human input which the kids and wife cannot get their heads around how to do it or just get simply annoyed at it.

Why can sky not bring out software where if it drops it automatically selects the best wifi chanel to be on and restart and reconnect to all of its other boxes?????

This technology is now so old and out of date!

If i connect my mini boxes to my router i get a good solid connection but i cannot then get them to see the main box as they need to link directly to the main box, the main box does not have enough ethernet connection options to allow this aaaaarrrrrrrrgh!!!!!

So hellishly lame!

You can tell they have a monopoly on this tech otherwise they would update this rubbish more often - my units are seriously old now.

 

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This message was authored by: Chodley

Re: Sick of this rubbish out of date hardware

Posted by a Superuser, not a Sky employee. Find out more

Why not just use an ethernet switch as the main box only has one port (like most devices)

This message was authored by: PandJ2020

Re: Sick of this rubbish out of date hardware

Posted by a Superuser, not a Sky employee. Find out more

Q's software is underpinned by 2016 AirTies software.  Given the likely decommissioning of the platform in a few years it is highly unlikely they'll engineer any major updates to it.

 

Accepting that some people have problems mine is generally rock solid.  Non-broadcast picture quality is affected by a forced framerate though - always use native TV apps if you can.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Sick of this rubbish out of date hardware

Posted by a Superuser, not a Sky employee. Find out more

@gixer800 wrote:

 

This technology is now so old and out of date.

 


It is, yes, although it's worked reasonably well in about ten million households for quite a while: Q turned a decade old last month and Sky under Comcast ownership released an entirely different successor platform in 2021.  There hasn't been a Q hardware revision since the 1TB UHD/HDR in late 2019 (after the takeover but presumably planned before it) and realistically with the switch to streaming and the upcoming end of satellite television broadcasting to the UK & RoI a new model will now never arrive.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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