shows disappeared from netflix

[KieronS]

Exact same issue, intermittent over the last 2 months, currently not working 

[hack400]

Are you sure you're not using an age restricted profile on the Q? I see all of the shows you say don't show up.

[KieronS]

Nope. Only one profile on the account that me and my partner use

[KieronS]

 this is a screenshot from Netflix app on IOS connected to same Wi-Fi as sky q box 

[KieronS]

 

 not showing previous continue playing, and no results found for "vampire diaries"

[jocey]

Having same issue.  I have sky glass and started watching Freaky last night and went to go back to watching it after a little break and at first it said I had a VPN connected and now the film has gone.  My daughter watching Gossip Girl and that's gone too.  Both are still on Netflix on our phones.   

[KieronS]

Found plenty forums on sky community all having the same issue, raised my own last night, if you speak to Netflix they just point you to sky and it doesn't seem like anyone from sky has a clue!

[best+of+the+best]

Netflix has two lists Continue Watching and My List

 Ragnarok is in Continue Watching but not in My List but Behind Your Touch is in Continue Watching and My List

Netflix app My List via Firetvstick

Continue Watching via Firetvstick same two programmes shown via Sky Q box

Netflix app My List via Sky Q box same two programmes but only Behind Your Touch is shown in continue watching 

[KieronS]

Any updates @KevNewMedia ? Thanks

[KieronS]

@KevNewMedia see above pics

[KevNewMedia]

Thanks for information everyone.

I'll pass the details to our support teams who are already investigating the issue.

[KieronS]

@KevNewMedia any updates on this? Issue occurring again...

[SophieJane]

@KevNewMediahaving the same issue, what's the fix?

[Chodley]

So is this just an issue with the "continue watching" as per the thread title that was modified, or are they completely unavailable, as the search failing to find Vampire Diaries suggests?

[best+of+the+best]

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@KieronS wrote:

@KevNewMedia any updates on this? Issue occurring again...

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@KieronS Netflix app Sky Q box Home Search V get this result 

Fourth tile is Vampire Diaries only typed the letter V and nothing else

If I select Vampire Diary from the list below I get this result