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Discussion topic: Should I be paying for both Sky HD AND Ultra HD?

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Avatar for Striderman007
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This message was authored by: Striderman007

Message posted on ‎14 Apr 2023 11:11 PM

Should I be paying for both Sky HD AND Ultra HD?

From what I can see UHD offers access to all the HD channels... so why on my bill are HD and UHD both charged? Surely UHD would include lower quality too?
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Avatar for MightyQuinn
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Superuser
This message was authored by: MightyQuinn

Message posted on ‎15 Apr 2023 07:47 AM

Re: Should I be paying for both Sky HD AND Ultra HD?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Striderman007   UHD is only available as an add on to HD.

Welcome to the Sky Community

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Avatar for Dallen9798
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This message was authored by: Dallen9798

Message posted on ‎15 Apr 2023 08:26 AM

Re: Should I be paying for both Sky HD AND Ultra HD?

HD & UHD are 2 seprate addons, you do need HD to obtain UHD but UHD is optional.

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My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
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