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Discussion topic: Setting up sky q mini box stuck on your sky remote is now set up

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This message was authored by: Codicote

Setting up sky q mini box stuck on your sky remote is now set up

Sky q mini box is not going past finish so u am unable to continue setting up, it has been stuck for 15 minutes 

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This message was authored by: Laing1

Re: Setting up sky q mini box stuck on your sky remote is now set up

Posted by a Superuser, not a Sky employee. Find out more

@Codicote wrote:

Sky q mini box is not going past finish so u am unable to continue setting up, it has been stuck for 15 minutes 


@Codicote Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box

then

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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