Set pin after software update wont go off screen. Ive gone into settings and reset pin but message

[No+video+availabk]

Software update on Sky Q box has completed with a message saying   set PIn but if you press OK on remote it doesn't move to set pin . I've gone into settings and reset pin but message still on screen . How can I get rid of it?

[xenon81]

There hasn't been any Sky software update that requires you to set a PIN, it may be something coming from your TV rather than the Sky box. Try using your TV's original remote to clear the message.

[No+video+availabk]

Message won't go if we use TV remote rather than sky remote.  TV won't turn off either. 

[TimmyBGood]

@No+video+availabk 

1) Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)

2) Press 1 and 3 together for three seconds (Bluetooth mode). A 'connected' message should appear on your screen: press continue and it's all done.

[oldfella]

I've removed your latest duplicate post @No+video+availabk 

No need to start a new thread with the same issue.