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Discussion topic: Screen says - updating software. Step 1 of 2

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This message was authored by: NH1960

Message posted on ‎30 Sep 2024 09:43 PM

Screen says - updating software. Step 1 of 2

Power light flashing red and amber. Screen says - Updating software. Step 1 of 2 but has been like this for several hours

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎30 Sep 2024 09:49 PM

Re: Screen says - updating software. Step 1 of 2

Posted by a Superuser, not a Sky employee. Find out more
@NH1960 wrote:

Power light flashing red and amber. Screen says - Updating software. Step 1 of 2 but has been like this for several hours

Hi @NH1960 

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

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