Screen just says accessibility on sky Q settings or skip but remote does not work now?

[Angelique7]

Sky q box is stuck on Accessibility on sky q

offers settings or set up later cannot do anything as remote won't work now I have changed the batteries to check still does nothing 

[Haytay91]

Same! Literally only the hdmi button works

[Sjg3]

Me too.   Any ideas what to do?

[Brad+Milligan]

Did you manage to fix this?

[Liz265]

Have you managed to sort this? We are having the same problem

[Laing1]

Have you tried  resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

[Sjg3]

I managed to use the Sky go app remote to get myself to settings then I had to do the reset remote and now working finally 

[Lindy16]

I've tried but my remote still isn't working this isn't right come on sky help 

[Cjw22]

Had the same issue but with my second box in another room. If you go to your main box, press the sync button and then press the sync button on your second box it should connect and then work.   

[Daniel0210]

Sky have suggested the following...

• Unpair their Sky Q remote from the box by holding 4&6
• Wait for the remote to flash
• Then dismiss the information screen "Skip & set up later"
• Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.

[Boz59]

Thank you! That just solved my problem 🙂