Discussion topic: Says there is a technical fault with this channel please try later
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Message posted on 12 Jul 2023 08:13 PM
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Says there is a technical fault with this channel please try later
Says there is a technical fault with this channel please try later
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Message posted on 12 Jul 2023 08:25 PM
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Re: Says there is a technical fault with this channel please try later
@Plee217 wrote:
Says there is a technical fault with this channel please try later
Hi @Plee217
try rebooting your Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Message posted on 25 Oct 2023 12:37 PM
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Re: Says there is a technical fault with this channel please try later
keeps happening to my box nearly everyday is there a long term fix?
Message posted on 12 Nov 2023 07:34 PM
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Re: Says there is a technical fault with this channel please try later
All the time
Message posted on 18 Nov 2023 11:19 AM
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Re: Says there is a technical fault with this channel please try later
This keeps happening to me also, needa the power removed from the sky stream puck and then when it boots up agian it will work....
Very annoying, stream seem to have many more issues than Sky Q.
Message posted on 27 Apr 2024 01:08 PM
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Re: Says there is a technical fault with this channel please try later
I are trying to change my email address on Sky Q but keeps saying sorry, we're having a technical problem.I have tried for days but with no luck. Please help
Message posted on 15 Sep 2025 10:46 PM
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Re: Says there is a technical fault with this channel please try later
Up to 5 mins to return after all that hassle? Your answer was over 2 years ago and still the same issues in September 2025. Time to switch from Sky Glass, really has been a big disappointment on so many levels.
Message posted on 16 Sep 2025 04:55 AM
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Re: Says there is a technical fault with this channel please try later
@BB72 wrote:
Time to switch from Sky Glass, really has been a big disappointment on so many levels.
The advice from @oldfella was 2 years ago but is still the correct method of rebooting a Sky Q box. If you have a Glass TV you perhaps need to look on the Glass board.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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