Says - recording cannot be played on this device. Why is when when other recordings play ok?

[Geoff98]

I record all F1 events and normally have no issue playing them. But today it says I cannot play on this device- main TV with Q box connected is OK but will not play on secondary TV as usual or on my iPhone.

[nigea99]

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@Geoff98 wrote:

I record all F1 events and normally have no issue playing them. But today it says I cannot play on this device- main TV with Q box connected is OK but will not play on secondary TV as usual or on my iPhone.

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hi @Geoff98 

did you  record this one in UHD rather than from the HD channel ?

[TimmyBGood]

@Geoff98 

As @nigea99 indicates, a Q Mini box or a Go app cannot play back a UHD recording (even when they have UHD screens) and a main Q box can't render a UHD recording down to HD for viewing on such hardware.  Some users choose to record both the UHD and HD F1 broadcasts for exactly this reason.

[nigea99]

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@TimmyBGood wrote:

@Geoff98 

As @nigea99 indicates, a Q Mini box or a Go app cannot play back a UHD recording (even when they have UHD screens), and a main Q box cannot render a UHD recording down to HD for viewing on such hardware.  Some users choose to record both the UHD and HD F1 broadcasts for exactly this reason.

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Myself included

[Laing1]

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@nigea99 wrote:

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@TimmyBGood wrote:

@Geoff98 

As @nigea99 indicates, a Q Mini box or a Go app cannot play back a UHD recording (even when they have UHD screens), and a main Q box cannot render a UHD recording down to HD for viewing on such hardware.  Some users choose to record both the UHD and HD F1 broadcasts for exactly this reason.

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Myself included

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@Geoff98 I also record it in UHD and HD