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Discussion topic: Says no Internet on screen but Internet is working. Sky q box was making a noise this morning so I s

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This message was authored by: Chodley

Re: Says no Internet on screen but Internet is working. Sky q box was making a noise this morning so

Posted by a Superuser, not a Sky employee. Find out more

@Leontia wrote:

Sorry miss type decos 

 

I reset the decos and made a new connection. Then name that wifi and the sky broadband wifi the exact same name 


Yeah I understood. I was just saying that will give you two possibly competing wifi networks that don't co-operate like the decos do with each other. Might be better to just turn off the wifi on the router (assuming you have 1 deco hardwired into it)

This message was authored by: Leontia

Re: Says no Internet on screen but Internet is working. Sky q box was making a noise this morning so

I was told if both same name then it d9esnt confuse it.

 

How doni turn off the WiFi on the router?

This message was authored by: Chodley

Re: Says no Internet on screen but Internet is working. Sky q box was making a noise this morning so

Posted by a Superuser, not a Sky employee. Find out more

@Leontia wrote:

I was told if both same name then it d9esnt confuse it.

 

How doni turn off the WiFi on the router?


I think that's likely to be nonsense to be honest. Two different wifi networks with the same SSID seems bound to confuse devices. And if they are trying to use the same channels, even worse (though the decos might be clever enough to auto-select and avoid that)

 

You log into the admin portal of your router using a browser. The address of it is your "local gateway" you can see on most devices connected to it. Admin login credentials vary  depending on model. Some have default passwords, most have unique ones printed on a sticker.

 

Having said all that, while it's working, I'd leave it well alone 😄

This message was authored by: Leontia

Re: Says no Internet on screen but Internet is working. Sky q box was making a noise this morning so

Lol thanks

 

Before hand i had them on 2 different names so that's why I tried it with the same names as seen on line it stops them getting confused.

 

So far hasn't happened but will look into doing that anyway

 

Thanks

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