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Discussion topic: Saying no internet connection on my tv but the internet is connected on my sky box and WiFi working

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This message was authored by Michellegarner8 This message was authored by: Michellegarner8

Saying no internet connection on my tv but the internet is connected on my sky box and WiFi working

None of the apps are working or my second tv, saying no internet connection but there is

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Saying no internet connection on my tv but the internet is connected on my sky box and WiFi work

Posted by a Superuser, not a Sky employee. Find out more

@Michellegarner8 wrote:

None of the apps are working or my second tv, saying no internet connection but there is


Hi @Michellegarner8 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?, then do the same with any Mini boxes?

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This message was authored by Chodley This message was authored by: Chodley

Re: Saying no internet connection on my tv but the internet is connected on my sky box and WiFi work

Posted by a Superuser, not a Sky employee. Find out more

And I would turn the mini box off at the start so just the Q is trying to connect to the router on its own.

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