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Discussion topic: Saying I have to pay for discovery plus when I've signed in

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Avatar for Michelleking1986
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This message was authored by: Michelleking1986

Message posted on ‎17 May 2024 02:36 PM

Saying I have to pay for discovery plus when I've signed in

Hi 👋 I've spoken to @Discoveryplus and told me to get in contact with yourselves they saying email not linked

 

When I log in to discovery plus  It's telling me I need to pay but should be free please help

 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎17 May 2024 04:24 PM

Re: Saying I have to pay for discovery plus when I've signed in

Posted by a Superuser, not a Sky employee. Find out more

Have you set it I and activated as per here:

 

https://www.sky.com/help/articles/discovery-plus

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