15 Sep 2023 10:54 AM
I am experiencing constant picture breakup and loss. I would like my satellite position moved
15 Sep 2023 11:01 AM
Posted by a Superuser, not a Sky employee. Find out more@Pdjdrd666 I doubt the satellite position would be moved as this serves millions of customers.
I think you mean your satellite dish?
You'd need to call Sky or employ the services of a local installer.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
15 Sep 2023 11:04 AM
Posted by a Superuser, not a Sky employee. Find out more
@Pdjdrd666 wrote:
I am experiencing constant picture breakup and loss. I would like my satellite position moved
hi @Pdjdrd666
Please see this link - if you work through & still have problems you should find a link to book an engineer
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
15 Sep 2023 11:05 AM
Posted by a Superuser, not a Sky employee. Find out moreSky charge about £65 to move your dish ~ providing there is another suitable place for it to go.
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