Satellite signal - SkyQ

[Daniel0210]

@Katygee 

That will have been the earliest available date in your area. 

If you aren't in a minimum term discount you have to give Sky 31 days notice to cancel whereby the engineer visit will only be a couple of days away. Once it's fixed you could ask Sky if they would consider crediting your Sky account for the period you've been without service. 

[Katygee]

Yeah, I know that, it's just the fact I am not receiving to channels and it's connected to my room tv as well. So I'm better getting another provider and I will be able to watch tv. And thanks for your reply and advice.

[Invisiblename]

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@Katygee wrote:

Yeah, I know that, it's just the fact I am not receiving to channels and it's connected to my room tv as well. So I'm better getting another provider and I will be able to watch tv. And thanks for your reply and advice.

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Are you also aware of the implications of "cancelling your contract" if you are still inside a minimum term agreement?  You well most probably need to pay the remainder of your minimum term before they will allow you to temrinate your contract (with 31 days notice)

[Katygee]

My contract ends in may  anyway. 

[PandJ2020]

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@Katygee wrote:

My contract ends in may  anyway. 

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No, it doesn't.

Your minimum term discounts end in May.

[Daniel0210]

@Katygee 

Unless you cancel your subscription continues but you'll be paying the undiscounted full price.