Discussion topic: Samsung tv says no signal and chrck power
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Message posted on 16 May 2025 08:32 AM
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Samsung tv says no signal and chrck power
Hi
using a sky q box. Over the last month I've started having an increasing number of messages from the tv saying no signal and check power from the sky q source. The sky box is then unresponsive to the remote or the front buttons. Have to power off and power back on sky box which resolves the issue until the next time. The tv itself is fine and i can use tv based apps and other devices when plugged into the same tv source work fine (eg dvd player) so suspect its not the tv itself. Happened 3 times within 2 hours last night and once already this morning. Using the latest software for the box. Any suggestions or similar experiences would be gratefully received thankyou!
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Message posted on 17 May 2025 08:34 AM
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Re: Samsung tv says no signal and chrck power
Hi there Spladunk, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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