@Beth1977 wrote:
My SKY Q screen is completely black apart from a small window in picture that keeps jumping around all four corners of the screen and then switches itself off
hi @Beth1977
We have quite a few reports of this happening, although non recently.
Please see :
https://helpforum.sky.com/t5/Sky-Q/Small-picture-bouncing-around-the-screen/td-p/4076299
We have been advised that for some, if not many, if you are able to disable ipv6 on your router this might help - please note, this option is usually buried in an admin menu on routers & may not cur eyour problem
