SKY Q Box - Don't use more than 70% memory!

[laujen]

So I have been having same problems as many others on here where recordings are not viewable or you can't set a new one. If I reboot it temporarily works again but then drops out for no reason. Called SKY and got through to someone who barely sounded awake but proceeeded to advise me to reboot again. So did the same and his only option was that I reset hard drive. Told him that i would lose over 80% of recordings!

Then he told me that my SKYQ box should never be more than 70% full. I asked him where it said that but he couldn't give me any info.

I said that surely in the manage recording section there should be an advisory if this is the case but again he had no comment. Has anyone else heard of this?

[TimmyBGood]

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@laujen wrote:

Then he told me that my SKYQ box should never be more than 70% full.

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That's probably referring to the built-in disk management which will start to delete older (watched) recordings as space becomes tight: obviously there has to be some way to prevent the available space filling entirely.

The advice to reset the hardware is a standard part of the troubleshooting to try and identify disk failure which may ultimately require a box swap-out.  It's worth noting that the hard drive in any Sky box is intended for time-shifting 'live' television and to facilitate downloading: it's not a guaranteed or secure content archive.