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Discussion topic: SKY Q BOX RED LIGHT ON EVERY MORNING Then goes off

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This message was authored by: SusanB2

SKY Q BOX RED LIGHT ON EVERY MORNING Then goes off

Red light comes on every morning around 10:00am. For around 20 minutes then goes off. Then works perfectly normal. 

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This message was authored by: oldfella

Re: SKY Q BOX RED LIGHT ON EVERY MORNING Then goes off

Posted by a Superuser, not a Sky employee. Find out more

@SusanB2 wrote:

Red light comes on every morning around 10:00am. For around 20 minutes then goes off. Then works perfectly normal. 


Hi @SusanB2 

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

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This message was authored by: SusanB2

Re: SKY Q BOX RED LIGHT ON EVERY MORNING Then goes off

Thank you so much for kindly detailing the solution. Will try to follow your instructions soon. 

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