@MikeSG wrote:
Hi community,
Can I use and ethernet (cat6) from my router to the Sky Q box and then an ethernet (cat6) from the router to my mini box to get them to work. It seems my mini box is just a little too far from the Sky Q box for wifi. If they can be set up in this way, can they also act as wifi extenders for other devices in the house since they will have a direct wire in?
Appreciate the advice & help.
Hi @MikeSG .
When all boxes are connected by Ethernet you can then switch off all Q box WiFi. This will make Ethernet connection more reliable. If you are on Sky Broadband you could try leaving the WiFi on to get the hotspots. If on 3rd party Broadband best to turn it all off and use some other devices if you want WiFi Access points.
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go into the Q box hidden menu and turn off WiFi.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.
Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.
