Rewind TV 182 Blank EPG on TV Guide

[Richjc]

I am trying to set my Sky Q to record a programme on this channel but the EPG guide for this channel has alot of Blanks in the time slots.

Is this a known issue or is there something i can do in order to record a programme

Thanks for any help

[Daniel0210 · Accepted solution]

@Richjc 

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Give it 5-10 minutes before checking the epg again.