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Discussion topic: Returning equipment

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This message was authored by: Char3

Returning equipment

I got a text from sky saying that I've been charged for not returning my equipment. I just received my new box yesterday. Please can you tell me why I have these extra charges on my account

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This message was authored by: Daniel0210

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Char3 
This is a forum whereby Sky customers try to help other customers. You aren’t talking to Sky Customer Services. What equipment are Sky charging you for not returning? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Char3 

While this is a customer helps customers forum we can get you help if you are being wrongly charged so can you confirm that you have some equipment to return like another Sky Q box if you have a replacement ?

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