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Discussion topic: Returning Sky q box, but hdmi cable is missing.

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This message was authored by sugarbeetroot This message was authored by: sugarbeetroot

Returning Sky q box, but hdmi cable is missing.

Hello,  I have received the box to send my Sky Q and Sky Q mini back.  The only thing missing is one of the Sky branded HDMI cables.

 

I cannot remember exactly what happened to it, it is either misplaced or I think when it was installed the cable was replaced by the installer as the original Sky one was not long enough.

 

Will this matter, or will there be a fee for not returning the original cable?

 

Thank You for any help.

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This message was authored by Laing1 This message was authored by: Laing1

Re: Returning Sky q box, but hdmi cable is missing.

Posted by a Superuser, not a Sky employee. Find out more

@sugarbeetroot wrote:

Hello,  I have received the box to send my Sky Q and Sky Q mini back.  The only thing missing is one of the Sky branded HDMI cables.

 

I cannot remember exactly what happened to it, it is either misplaced or I think when it was installed the cable was replaced by the installer as the original Sky one was not long enough.

 

Will this matter, or will there be a fee for not returning the original cable?

 

Thank You for any help.


@sugarbeetroot I wouldn't worry about the cable Sky are more interested in getting the boxes back 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
sugarbeetroot
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This message was authored by sugarbeetroot This message was authored by: sugarbeetroot

Re: Returning Sky q box, but hdmi cable is missing.

Thank you for your reply, I'll put in the one I have and the non Sky one I used.

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