09 May 2023 02:02 PM
Hello, I have received the box to send my Sky Q and Sky Q mini back. The only thing missing is one of the Sky branded HDMI cables.
I cannot remember exactly what happened to it, it is either misplaced or I think when it was installed the cable was replaced by the installer as the original Sky one was not long enough.
Will this matter, or will there be a fee for not returning the original cable?
Thank You for any help.
09 May 2023 04:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@sugarbeetroot wrote:
Hello, I have received the box to send my Sky Q and Sky Q mini back. The only thing missing is one of the Sky branded HDMI cables.
I cannot remember exactly what happened to it, it is either misplaced or I think when it was installed the cable was replaced by the installer as the original Sky one was not long enough.
Will this matter, or will there be a fee for not returning the original cable?
Thank You for any help.
@sugarbeetroot I wouldn't worry about the cable Sky are more interested in getting the boxes back
09 May 2023 07:51 PM
Thank you for your reply, I'll put in the one I have and the non Sky one I used.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion