Discussion topic: Returning Q Box via DPD, but Sky haven't informed me of any label information

This message was authored by: Markyboyo1970 · ‎01 May 2023

As the title states. My Q mini box broke down, they told me to pack it up, now DPD are due tomorrow but I can't get any sense on any labeling to put on the box

This message was authored by: Dallen9798 · ‎01 May 2023

@Markyboyo1970

In the box the new Mini box arrives in the return label will be in there, if not DPD will put one one, don't stress.

--------------------------------------------------
My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer

This message was authored by: Daniel0210 · ‎01 May 2023

@Markyboyo1970

If you have arranged a doorstep swap you just need to give the faulty mini box to the DPD courier who will put it in the box the replacement came in.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Returning Q Box via DPD, but Sky haven't informed me of any label information

Returning Q Box via DPD, but Sky haven't informed me of any label information

All Replies

Re: Returning Q Box via DPD, but Sky haven't informed me of any label information

Re: Returning Q Box via DPD, but Sky haven't informed me of any label information

Was this discussion not helpful?

Search Sky Community

Start a new discussion