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Discussion topic: Returning Q Box via DPD, but Sky haven't informed me of any label information

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Avatar for Markyboyo1970
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This message was authored by: Markyboyo1970

Message posted on ‎01 May 2023 08:39 AM

Returning Q Box via DPD, but Sky haven't informed me of any label information

As the title states. My Q mini box broke down, they told me to pack it up, now DPD are due tomorrow but I can't get any sense on any labeling to put on the box
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Avatar for Dallen9798
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This message was authored by: Dallen9798

Message posted on ‎01 May 2023 08:42 AM

Re: Returning Q Box via DPD, but Sky haven't informed me of any label information

@Markyboyo1970 

 

In the box the new Mini box arrives in the return label will be in there, if not DPD will put one one, don't stress.

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This message was authored by: Daniel0210

Message posted on ‎01 May 2023 08:44 AM

Re: Returning Q Box via DPD, but Sky haven't informed me of any label information

Posted by a Superuser, not a Sky employee. Find out more

@Markyboyo1970 

If you have arranged a doorstep swap you just need to give the faulty mini box to the DPD courier who will put it in the box the replacement came in. 


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