Discussion topic: Return of equipment
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Message posted on 28 Jul 2023 11:42 AM
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Return of equipment
I still have broadband with sky and I have returned my old router, mini box and remote. I have been paying £116 per month for sky so I'm not returning anything else, if you try to charge me I will simply leave Sky altogether
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All Replies
Message posted on 28 Jul 2023 11:48 AM - last edited: 28 Jul 2023 11:49 AM
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Re: Return of equipment
@Nicola+hart I'm afraid you're not contacting S,ky customert services via the forum, we are all customers here.
Threats to withold payment won't work with Sky as witholding any due payments will be a breach of contract and will get services restricted.
If you're still paying this amount for broadband only did you actually cancel your TV services with Sky? As it sounds like your still being charged for TV subs, Did you get confirnmation from Sky they hace cancelled TV subs? Just returning their TV boxes does not cancel anything in itself.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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