Discussion topic: Return of box and equipment

This message was authored by: Becs99 · ‎24 May 2023

I have returned the sky box and control, but keep getting messages that they haven't recived it. Trouble is I got fed up of waiting for returns packaging to arrive to send my box back to sky so paid by tracking service. I have lost my receipt so now I'm stuffed without the receipt they cannot track it.

What should I do?

Help.

This message was authored by: Daniel0210 · ‎24 May 2023

@Becs99

If you haven't kept your proof of posting all you can do is contact Sky and explain. Any cancellation of non return fees would be at Skys discretion.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Becs99 · ‎24 May 2023

Thank you so much

Discussion topic: Return of box and equipment

Return of box and equipment

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