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This discussion topic has been answered Discussion topic: Reset my pin because I don’t know it

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Message posted on ‎13 Nov 2023 02:31 PM

Reset my pin because I don’t know it

I need to change my pin because I don't know it . on screen it says to put old pin in but I can't I don't know it

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎13 Nov 2023 05:04 PM

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Babs+carpenter 

 

  1. Press Home on your Sky Q remote.
  2. Select My Sky then Reset PIN.
  3. Enter the last 4 digits of the bank account used to pay your Sky bill.
  4. Follow the on-screen instructions to set a new PIN. You'll see an on-screen confirmation message saying "Your PIN has been successfully changed".

https://www.sky.com/help/articles/your-pin-sky-q-unblock 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎13 Nov 2023 05:04 PM

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Babs+carpenter 

 

  1. Press Home on your Sky Q remote.
  2. Select My Sky then Reset PIN.
  3. Enter the last 4 digits of the bank account used to pay your Sky bill.
  4. Follow the on-screen instructions to set a new PIN. You'll see an on-screen confirmation message saying "Your PIN has been successfully changed".

https://www.sky.com/help/articles/your-pin-sky-q-unblock 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: TimmyBGood

Message posted on ‎13 Nov 2023 05:05 PM - last edited: ‎13 Nov 2023 05:05 PM

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Babs+carpenter 

 

If you've never changed your TV PIN, it'll be the last four digits of your viewing card number.

 

Find it by going into Settings then System Info or System Details.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎02 Aug 2024 08:55 PM

Re: Reset my pin because I don’t know it

I do not know what my viewing card is 

 

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Message posted on ‎03 Jan 2025 08:54 PM

Re: Reset my pin because I don’t know it

I need to set up my pin number 

 

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Message posted on ‎03 Jan 2025 09:10 PM

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more
@Paulconnolly1 wrote:

I need to set up my pin number 

 

The default is the last 4 digits of your viewing card

(you can view this  Home - Settings -  System Info)

 

If you need to reset it please see  @TimmyBGood 's post  #2

 

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Message posted on ‎05 Feb 2025 04:33 AM

Re: Reset my pin because I don’t know it

I can't remember my pin 

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Message posted on ‎05 Feb 2025 07:55 AM

Re: Reset my pin because I don’t know it

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@Kapory-90 wrote:

I can't remember my pin 

Read the posts above

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Message posted on ‎04 Apr 2025 05:44 PM

Re: Reset my pin because I don’t know it

I need to change my pin 

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Message posted on ‎04 Apr 2025 05:46 PM

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more
@Edgar3 wrote:

I need to change my pin 

@Edgar3 

Have you read post 2 in this thread? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎19 Apr 2025 05:18 PM

Re: Reset my pin because I don’t know it

To reset my pin

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Message posted on ‎19 Apr 2025 05:23 PM

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more
@Peterwilkinson wrote:

To reset my pin

...if only the answer was on this very thread.  (See post #2)

I am just another Sky customer and my views are my own even if you don't like the answers
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