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Discussion topic: Reset my pin because I don’t know it

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This message was authored by Babs+carpenter This message was authored by: Babs+carpenter

Reset my pin because I don’t know it

I need to change my pin because I don't know it . on screen it says to put old pin in but I can't I don't know it

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Babs+carpenter 

 

  1. Press Home on your Sky Q remote.
  2. Select My Sky then Reset PIN.
  3. Enter the last 4 digits of the bank account used to pay your Sky bill.
  4. Follow the on-screen instructions to set a new PIN. You'll see an on-screen confirmation message saying "Your PIN has been successfully changed".

https://www.sky.com/help/articles/your-pin-sky-q-unblock 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Babs+carpenter 

 

If you've never changed your TV PIN, it'll be the last four digits of your viewing card number.

 

Find it by going into Settings then System Info or System Details.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Steveday This message was authored by: Steveday

Re: Reset my pin because I don’t know it

I do not know what my viewing card is 

 

This message was authored by Paulconnolly1 This message was authored by: Paulconnolly1

Re: Reset my pin because I don’t know it

I need to set up my pin number 

 

This message was authored by nigea99 This message was authored by: nigea99

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Paulconnolly1 wrote:

I need to set up my pin number 

 


The default is the last 4 digits of your viewing card

(you can view this  Home - Settings -  System Info)

 

If you need to reset it please see  @TimmyBGood 's post  #2

 

This message was authored by Kapory-90 This message was authored by: Kapory-90

Re: Reset my pin because I don’t know it

I can't remember my pin 

This message was authored by Chodley This message was authored by: Chodley

Re: Reset my pin because I don’t know it

Posted by a Superuser, not a Sky employee. Find out more

@Kapory-90 wrote:

I can't remember my pin 


Read the posts above

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