Sky Q
0

Discussion topic: Reset hard drive; pressing 0,0,1 has no effect

Reply
clayts5765
What's this?
This message was authored by clayts5765 This message was authored by: clayts5765

Reset hard drive; pressing 0,0,1 has no effect

‎04 Nov 2024 01:15 PM

Advise says press 0,0,1 (on hand set?) to reset but this has no effect - anybody able to help?

Report post
Post 1 of 3
152 Views
Reply
0 Likes
Reply

All Replies

oldfella
What's this?
Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Reset hard drive; pressing 0,0,1 has no effect

‎04 Nov 2024 01:19 PM - last edited: ‎04 Nov 2024 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more
@clayts5765 wrote:

Advise says press 0,0,1 (on hand set?) to reset but this has no effect - anybody able to help?

Hi @clayts5765 

Resets are in the hidden menu
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.

Report post
Post 2 of 3
146 Views
Reply
0 Likes
PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Reset hard drive; pressing 0,0,1 has no effect

‎04 Nov 2024 01:47 PM

Posted by a Superuser, not a Sky employee. Find out more

If the hard drive has failed then reseting it won't fix it.  (Or may mask the issue for a while)

I am just another Sky customer and my views are my own
Report post
Post 3 of 3
119 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion