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Message posted on ‎17 Oct 2024 09:27 PM

Replacing main TV will Sky Q retain my recordings?

I'm getting a new main TV and am concerned that when I disconnect then reconnect the Sky Q box I will lose the recordings I have. Please can anyone advise on this?

ET
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Avatar for PandJ2020
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Message posted on ‎17 Oct 2024 09:29 PM

Re: Replacing main TV will Sky Q retain my recordings?

Posted by a Superuser, not a Sky employee. Find out more

The recordings are on your Q box, not the TV.

 

Changing the TV only will not lose your recordings.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Message posted on ‎17 Oct 2024 09:29 PM

Re: Replacing main TV will Sky Q retain my recordings?

Posted by a Superuser, not a Sky employee. Find out more

The recordings are on your Q box, not the TV.

 

Changing the TV only will not lose your recordings.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎17 Oct 2024 09:29 PM

Re: Replacing main TV will Sky Q retain my recordings?

Posted by a Superuser, not a Sky employee. Find out more
@ET-PHONE-HOME wrote:

I'm getting a new main TV and am concerned that when I disconnect then reconnect the Sky Q box I will lose the recordings I have. Please can anyone advise on this?

hi  @ET-PHONE-HOME 

 

Do not worry, the recordings are stored on a hard disc in the SKY Q main box & won;t be affected by changing your TV

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Message posted on ‎17 Oct 2024 09:29 PM

Re: Replacing main TV will Sky Q retain my recordings?

Posted by a Superuser, not a Sky employee. Find out more
@ET-PHONE-HOME wrote:

I'm getting a new main TV and am concerned that when I disconnect then reconnect the Sky Q box I will lose the recordings I have. Please can anyone advise on this?

@ET-PHONE-HOME your recordings will be fine they are stored on the hard disk on the Q box and will only be deleted if you delete them or the hard disk fails 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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