Removal of account

[John1084]

During the middle of October my Fathe in Law will moving from his existing home address.

How will I give you the  contact details and arrange removal of the Sky Dish etc.

 I attach my email for you to contact me easier

[oldfella]

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@John1084 wrote:

During the middle of October my Fathe in Law will moving from his existing home address.

How will I give you the  contact details and arrange removal of the Sky Dish etc.

 I attach my email for you to contact me easier

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Hi @John1084 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[Daniel0210]

@John1084 

Sky don't remove the dish. It's owned by your Father in Law.

To cancel all the  TV subscription, if he is out of contract he'll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state he can’t cancel when still in a minimum term deal unless Sky agree. If they agree he'll have to pay the remainder of his discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If he is cancelling Sky Q, return packaging will be sent out near the end of the notice period. Obtain proof of posting and keep it safe and indefinitely.