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Discussion topic: Redeemed the Apple offer however Apple TV are not letting me use it

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This message was authored by L+J This message was authored by: L+J

Redeemed the Apple offer however Apple TV are not letting me use it

I have redeemed the Apple offer however Apple TV are not letting me use it because they are saying that I've used a code too many times.  

 

However on my SKY VIP list it says I've redeemed the code.  

 

Has anyone else had this issue?  Any ideas how I can actually use the voucher?  Surely apple tv aren't bothered as Sky must've paid for these offers for us?

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This message was authored by Derek_Trotter This message was authored by: Derek_Trotter

Re: Redeemed the Apple offer however Apple TV are not letting me use it


@L+J wrote:

I have redeemed the Apple offer however Apple TV are not letting me use it because they are saying that I've used a code too many times.  

 

However on my SKY VIP list it says I've redeemed the code.  

 

Has anyone else had this issue?  Any ideas how I can actually use the voucher?  Surely apple tv aren't bothered as Sky must've paid for these offers for us?


If you've redeemed other Apple TV+ codes from other sources (such as Barclaycard, Currys or Roku) then there is a limit on the number of times you can get the service for free by using them. Otherwise everyone would just go around repeatedly using free codes and Apple would make no money from subscriptions at all!

The way round it is to have someone else in your household (who has an Apple ID) activate the code and to setup Apple Family Sharing. If you do this then your family member can share their own free trial of Apple TV+ with you. 

L+J
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This message was authored by L+J This message was authored by: L+J

Re: Redeemed the Apple offer however Apple TV are not letting me use it

@Derek_Trotter  Thank you. My issue is that the sky vip has this marked as redeemed because it doesn't know that Apple didn't actually allow me to age Apple TV. So I'm not sure how to do what you are suggesting.

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