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Discussion topic: Red light on sky-mini box won’t go to amber or green despite resetting the box and switching it off

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This message was authored by Johnstonea2 This message was authored by: Johnstonea2

Red light on sky-mini box won’t go to amber or green despite resetting the box and switching it off

Red light on Sky q mini box is on red and won't turn amber or green so Sky won't turn on we have reset it and turned tv on and off and followed all advice on Sky community

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Red light on sky-mini box won’t go to amber or green despite resetting the box and switching ...

Posted by a Sky employee

Hi @Johnstonea2 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Lynn641 This message was authored by: Lynn641

Re: Red light on sky-mini box won’t go to amber or green despite resetting the box and switching it

I'm experiencing the exact same problem

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Red light on sky-mini box won’t go to amber or green despite resetting the box and switching ...

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Megtron123 This message was authored by: Megtron123

Re: Red light on sky-mini box won’t go to amber or green despite resetting the box and switching it

No green light just red on sky q mini box

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