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Discussion topic: Red Flashing light to the right of green power light?

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This message was authored by Steve0022 This message was authored by: Steve0022

Red Flashing light to the right of green power light?

I have a red flashing light to right of the green power light on main q box 

 

There was a power cut earlier while I was out and there are no connectivity issues q box, phone, broadband router, mini box all connected and all working fine 

 

I've never had this kind of flashing light before 

 

I've wiped the controller in case of a stuck button didn't help

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This message was authored by Addie15 This message was authored by: Addie15

Re: Red Flashing light to the right of green power light?

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Quoman7 This message was authored by: Quoman7

Re: Red Flashing light to the right of green power light?

Posted by a Superuser, not a Sky employee. Find out more

@Steve0022 wrote:

I have a red flashing light to right of the green power light on main q box 

 

There was a power cut earlier while I was out and there are no connectivity issues q box, phone, broadband router, mini box all connected and all working fine 

 

I've never had this kind of flashing light before 

 

I've wiped the controller in case of a stuck button didn't help


Hi @Steve0022 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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I used to have superpowers… But a therapist took them away.
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Red Flashing light to the right of green power light?

Posted by a Sky employee

Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours. Your chat has been closed now.

Our team are currently unavailable till Wednesday 21st June. We will be able to help you upon our return if needed.

Thanks

Lisa - Sky Tech Team Expert
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